29 May 2020

The concept of a physiotherapist

Chye Tuan is a 38-year-old Senior Principal Physiotherapist working for the largest private physiotherapy group practice in Singapore, Core Concepts, specialising in treating problems that affect the joints, bones, and muscles. Chye Tuan’s area of expertise lies in spinal conditions and sports injuries!

Some of the companies Chye Tuan has worked for include the Singapore General Hospital, Alexandra Hospital’s Sports Clinic, and even covered for the National Youth Teams under the Football Association of Singapore.




Was physiotherapy always the career that Chye Tuan wanted to pursue? Being very active back in secondary school, he knew since then that he would not pursue a sedentary nine-to-five job facing computers, adding that he wanted to make a difference in the lives of others and “interact with people from different walks of life”.

After graduating from junior college, Chye Tuan decided to pursue physiotherapy at a local polytechnic, and went on to attain his bachelor’s degree in the same field at the University of South Australia.

Beyond helping his clients, Chye Tuan hopes to change how others view physiotherapists and their trade. “I want to create a positive client experience that will have cascading effects of how our work is perceived by doctors and the public. This can open doors for future generations of physios.”

He recounted the multiple times he felt like giving up as his scope of work expanded. Being exposed to many new challenges made him feel incapable of doing his work well but having a strong support system at work and reading books to gain perspectives helped. “Our company culture of having a growth mindset and grit, serves as a compass for me as well.”

At the end of the day, Chye Tuan believes that physiotherapy is a work that requires constant learning and improving. “With the right learning attitude, this is work that definitely gives purpose to life.”




Chye Tuan considers his relationship with his clients as a partnership. One where he understands their needs, whether verbalised or not. “A lot of mutual respect, empathy and sincerity are required for the collaboration to be successful.” He has loyal clients that request to be seen only by him and clients that are referred to him by other colleagues.

Apart from attending to clients, he spends a lot of his time in meetings to catch up with the leads of respective clinics under Core Concepts. This is when they align their efforts and help one another to catch up on mutual tasks. Chye Tuan helps to train and audit new hires to ensure that they are competent to manage their clients. On top of all his daily tasks, he also works on projects to help him develop new skills.




Outside of work, Chye Tuan exercises twice a week and tries to play basketball at least once a week! He is also kept busy with his two kids whom he describes as being ‘a handful’.

His hobbies also include rearing fishes and growing herbs, making him a dabbler in aquaponics!



“Regardless of what path you choose, live your life honestly and sincerely, and treat your work and everyone around you with the same level of integrity.” That is the motto Chye Tuan lives by. He mentions that the path of a physiotherapist is filled with many challenges but also immense satisfaction. If anyone wants to follow this path, “be prepared for a lifelong journey of mastering your craft and work that will teach you more about life itself.”

When asked if he has any regrets, Chye Tuan replies firmly, “Absolutely not. It is exactly what I was looking for in a job which was to make a difference in people’s lives.” For him, every case he gets is a challenge that he has to solve for his clients. “I like the challenge in problem-solving and the satisfaction I get in helping my clients is priceless.”


“Physiotherapists play a key role in the rehabilitation for the patients in their recovery journey. We healthcare practitioners are very appreciative of our physiotherapists who help to energise our patients and regain their confidence back to their workplace and a better quality of life.

With Singapore’s ageing population, our physiotherapists and their specialised services will continue to be in demand. Physiotherapists can also look forward to a structured career progression and extensive opportunities for professional development. I encourage interested youths in healthcare to consider pursuing this line, for a meaningful and rewarding career ahead!”

- Brother Simon Ong, General Secretary of the Healthcare Services Employees’ Union (HSEU)


Through the eyes of our nEbO youth writer, nEbO Labour Month aims to introduce lesser known, yet interesting jobs to youths out there. This series seeks to encourage youths to be inspired and pursue their dreams through real-life stories of our profiles, as well as appreciate the uncommon jobs in various interesting fields.

nEbO is the junior membership arm of NTUC. It is a lifestyle club that actively reaches out to youths aged 12 to 25, socially engaging them in creating a vibrant community that is Work-Ready, World-Ready and Life-Ready. Find out more about what we do at nebo.sg.


Posted by nEbO Admin on 29 May 2020, 3:08 pm
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